John, partially deaf after the removal of a brain tumour, and also has spinal problems.
John is living with his wife, Karen, who is waiting for a hip replacement.
John had previously used another weekly payment store to get a cooker and a tumble dryer. However, the cooker was now on its way out and John was aware that he had been charged a lot of money for the tumble dryer, “paying well in excess of £900 for an item that should ‘probably have only cost about £200”. He had never missed a payment with the weekly payment store, but found it “heartbreaking that he had paid out so much in interest.”
The cooker needed an urgent replacement, as he and his wife were getting very anxious that they wouldn’t be able to eat properly. If Fair for You hadn’t been available he would have had no choice but to “pay over the odds again with another weekly payment store”, who he describes as “greedy”.
While he was getting the cooker, he also used Fair for You to get a new kettle, which was “falling to pieces”. He describes his new products as being “absolutely perfect” and is “99% certain” that he “won’t be using another weekly payment store again.”
He rated us “10 out of 10 for ease of use, friendliness, and value for money”.
